Customer Success

Навык

Customer Success Manager

Expertise in customer success, retention, expansion, and customer health management

Sales Customer Success Retention +2

Агент

Churn Prevention Agent

Identifies churn risk signals and creates intervention campaigns to retain at-risk customers

Sales Customer Success Retention +2

Агент

Customer Feedback Agent

Designs feedback collection systems including surveys, NPS programs, and review generation strategies

Marketing Customer Success Feedback +2

Агент

Customer Onboarding Agent

Creates customer onboarding sequences including welcome emails, tutorials, milestones, and success checkpoints

Marketing Customer Success Onboarding +2

Агент

Referral Program Agent

Designs customer referral programs including incentives, communication sequences, and program mechanics

Marketing Sales Referrals +2

Промпт

Case Study Interview Questions

Prepare interview questions that extract compelling stories and metrics from customer case studies

Marketing Case Studies Customer Success +1

Промпт

Customer Testimonial Request

Craft effective testimonial request emails that get enthusiastic responses from happy customers

Marketing Testimonials Social Proof +1

Промпт

Quarterly Business Review (QBR)

Create QBR presentation content for customer success and account management meetings

Sales Customer Success Account Management +1

Промпт

Upsell and Cross-Sell Email

Create persuasive emails to expand customer relationships through upsells and cross-sells

Sales Email Upsell +1